Terms & Conditions and Privacy Notice

Terms and Conditions

Workshop and classes terms and conditions
Please note that when you book a course you are agreeing to and are bound by our terms and conditions. We reserve the right to change these terms and conditions at any time. Any such changes will take effect the moment they are posted on the website and it is your responsibility to check the terms and conditions each time you use this website and your continued use of the website will signify your acceptance of our latest terms and conditions.

Booking a class
The easiest way to book a class is to call 07946816415

Cancellation Policy Refunds
Our jewellery making classes are very popular and places are limited. However if we cannot find someone to fill your place then no refund can be issued. If you are booked on a course and do not turn up on the day then no refund or transfer will be given.

If we cancel a Class
In the unlikely occasion that we need to cancel a course you will be offered a full refund or an alternative date. We will also always give you as much notice as possible but cannot be responsible for pre-booked travel and accommodation arrangements.

Payment for goods
My preferred method of payment is PayPal, you do not need to hold an account with PayPal to use this facility.

Photos and Size

Whilst every effort is made to depict accurately the size and colour of beads and jewellery, please read descriptions carefully! Please note pictures are not shown actual size; due to different monitors and colour resolutions they may look different on your computer. Where an item is offered in a choice of colours, any colours shown may be approximate.

Beads and jewellery contain small parts which are a choke hazard so they are not suitable for small children.

Statutory Rights
None of the above affects your statutory rights.

The content of this website and all information given to you by Dizzy Di is for your general use and information only. We reserve the right to change any of our content at any time, and without prior notice.

The provider is not liable for any use of the website or reliance on the content, nor are they liable if the website is unavailable for any reason.

The glass offered for sale on these pages remains the intellectual property of Dianne Cracknell. Any attempts to resell these items without due credit to myself constitute THEFT under national and international intellectual property right laws.

Privacy Notice
Here at Dizzy Di we take your privacy seriously and will only use your contact information to administer your account and to provide the products and services you have requested from us.

Your payment details will be managed via Paypal who only share your delivery information with us. We do not have your card details. Paypal have very clear strategies for keeping your information secure.

We will not share or sell your data with any other agencies.

If you wish to update your information with us or should you want to be removed from our data base then simply email dizzy-di@btconnect.com

Right of withdrawal
If you are not 100% happy with your purchase please contact me within 24 hours of delivery via email to arrange returns.


1. If you find your goods to be faulty, we will send you replacement goods at our cost. We will include instructions for you to return the faulty goods back to our warehouse.

2. If you wish to return any products that are not faulty you will need to pay the postage costs back to us. Please note goods will not be refunded until back with us, please send goods back signed for.

3. If you wish to exchange the goods for something different, we will contact you for payment of the Delivery costs.

4. We are happy to exchange/refund goods up to 15 days after purchase. All goods must be returned in original packaging unopened.

5. Please call or email us from the contact page to report a faulty item or if you wish to return anything.

6. If goods are custom made for customer, we do not accept returns unless faulty.

Privacy policy
At Dizzy Di’s we respect your privacy and will never share your personal information with any third party, other company or individual unless it is part of our service or unless we are required to by the Law.

Any information that we collect from you will be voluntarily offered (for example through forms and emails). All this data will be treated in confidence and will only be used for the purpose that it is intended.

Any financial details given to us directly or sent via the website will not be stored or collected. We do not share your details with anyone other than Pay Pal, when paying by Pay Pal. This information is confidential, and we will not keep or share these details with anyone.

If you wish to update your information with us or should you want to be removed from our data base then simply email dizzy-di@btconnect.com or write to us at Dizzy Di, Surman Terrace, Romford, RM1 2TB